© Copyright khedmeh Wall
Our services enable us to
maintain extensively distributed IT installations and direct customers to use
our IT
Hardware Maintenance services to increase their reach. Product
vendors influence us to roll out their after-sales system.
Extensive Range of Assets
Covered
When clients look for a vendor to
deliver IT hardware maintenance, they need the same vendor to service all the
assets. Consequently, we deliver support for an extensive range of asset
categories.
Our Multi-Vendor Support
We have expertise in upholding IT
equipment from most leading companies. For large customers or for Third Party
Maintenance Businesses, our skill to provide multi-vendor support across an extensive
range of assets results in the comfort of business to focus on your business.
At the same time, we guarantee your IT hardware keeps on going.
End-of-Service Support
Manufacturers of servers and
networking often work on few-year life cycles, after which they state products
End-of-Service-Life, making it problematic to get support. Even though prevailing
assets may be satisfactory to handle software workloads, clients have no option
but to invest in new equipment. By contributing support and genuine spare parts,
we help to maintain them even after their life is over.
Our People Strength
Our maintenance ability depends
on many engineers and helps desk managers skilled in supporting an extensive
range of IT assets. Regular upgrading of skills is essential and we invest
heavily in technical & soft skills training and documentation. A
well-equipped training capability at our service centre provides in-house
training to our technologists. We provide service to customers and we offer the
best coverage, short response time, and resolution time to suit customer needs.
To guarantee seamless service delivery, we have industrialized systems and
processes. Our experts can forecast parts required to fix all the breakdowns,
suggest alternative part numbers, and also plan parts inventory for individual
maintenance contracts.
The Wall