What Exactly is Network Support and Maintenance? from BROCENT ASIA's blog

To avoid difficulties, your network, like your car, house, or facility, may require a little extra help from time to time. While you can undertake some preventative maintenance chores on your own to reduce network downtime, you may discover that you need to combine your efforts with those of the specialists to keep your operations running smoothly on a regular basis.

Well-maintained networks have fewer difficulties and are considerably easier to debug than ones that are neglected on a regular basis. You must clean up your network on a regular basis to avoid running with faulty settings and causing damage to both software and hardware over time. That's where network maintenance comes in, and it's frequently most effective when delivered through a comprehensive third-party platform, such as our network maintenance plan. Worldwide Services is a third-party maintenance provider that provides a variety of services such as network monitoring, server maintenance, and IT storage maintenance.

What Exactly Is Network Support and Maintenance

Network maintenance, at its heart, refers to all of the processes and systems in place to monitor, update, and run your organization's computer network before problems arise.

That "network" includes your whole portfolio of physical IT assets, such as servers and hardware, as well as non-physical IT assets, such as software and cloud access — also known as your IT ecosystem.

A successful IT ecosystem, like other company processes, relies on proactive, daily activities and strategic vision rather than reactive changes or ad hoc, spur-of-the-moment repairs. The basic tenets of network maintenance — and the foundation of a successful regular network maintenance strategy — often comprise the following:

Network cybersecurity: Implementing robust and up-to-date network defence layers, such as traffic-managing firewalls, virtual private networks, user access controls, double authentication measures, log inspections for usage documentation, real-time breach notifications, and auto-generated security reports, is what network cybersecurity is all about.

Network performance: Examining the most important network performance issues affecting the speed and dependability of your devices, such as bandwidth utilisation, traffic patterns, bottlenecks, regularly down or crashed servers, connection lags, delays, and more.

Network scalability: Network scalability refers to ensuring that the software and hardware solutions you utilise are appropriate for your present operations, number of network users, endpoint locations, and business functions.

Regular hardware and software upgrades: Scheduling changes that are prorated across network components and interfaces, which improves both the overall performance and security defences of a network.

IT infrastructure compliance: Maintaining internal compliance with company processes as well as external government standards and industry policies for IT infrastructure.

Preemptive network repairs: Preventive network maintenance is using auto-generated information and analytics to identify and fix utilisation issues across the IT ecosystem — or, at the very least, troubleshoot them — before they become existential.