Do You Require IT Hardware Routine Maintenance? from BROCENT ASIA's blog

By dedicating your clients' business continuity to Brocents IT hardware maintenance services support and a large network of highly qualified personnel, you eliminate the stress of maintaining many third-party maintenance providers. To keep your clients' equipment working well, our technicians will maintain them up to date and manage extended warranties. Using a single source for both in-warranty and out-of-warranty goods lowers downtime and keeps your clients up and running throughout and after the support contract.

IT maintenance service method:

Brocent assists with the maintenance and support of different technologies by delivering a global multi-vendor solution on your behalf, minimizing complexity — even in diverse infrastructures — with highly qualified engineers. As an authorized maintenance provider with broad supplier contacts, we defend your brand and technology from counterfeits, and we help you retain customers by providing the best possible service experience.

Our engineers are knowledgeable in your technology as well as all aspects of hardware maintenance. Each member of our team receives extensive training and workshops to ensure that they are prepared to manage your service needs for onsite or remote installation, troubleshooting, and repairs, among other things. Not only do we teach our personnel how to understand your products from top to bottom, but we also teach them how and why everything works together.

Unauthorized third-party maintenance providers can jeopardize your system's integrity, placing you and your end-users in jeopardy. Our expert technicians and engineers are qualified to support and maintain the most sophisticatednetwork support and maintenance systems, bridging the gap for your clients across several platforms. When they're ready, we'll bring them back to you.

Make complete control over the lifecycle of your IT assets, from design through disposal and all in between. Brocent gives unique expertise to your customers through highly experienced experts. This relieves you of the hassle of managing many third-party maintenance providers and limits the chance of undesired activities, such as the installation of third-party parts, endangering the safety, security, and finances of your end-users.