User blogs

69% of users prefer phone support, according to Hubspot. Despite the rise of live chat, chatbots, self-service, and other platforms, customers still prefer phone help. However, 95 percent of respondents think customer service greatly affects whether they would stay loyal to the business, and 61 percent say they would transfer firms if they had a bad experience. Microsoft supplies us.Excellent phone service can set you apart whether you're an old-fashioned brick-and-mortar store or a cutting-edge online business. This article will exp... more