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Interactive Voice Response (IVR) technologies are well-known fixtures of today's contact centers and customer service infrastructures. Because of the potential for thousands of calls every day, no firm could answer all of them simultaneously. Using an automated attendant, calls may be directed with the use of a telephony technology known as "Interactive Voice Response."Even if it's merely a message to let you know when the office is open, IVR technology guarantees that customers will always get a response from a business, no matter h... more

Despite occasional setbacks, healthcare continues to expand rapidly. The industry grows thanks to continuous upgrades in the tools used to provide healthcare to patients. These advancements enable hospitals and clinics to deliver excellent care. IVR calling system is a promising new technology that has already made important contributions to the expansion of the industry and the enhancement of service quality.What is Interactive Voice Response (IVR)?IVR, or interactive voice response, is a kind of inbound call management that allows ... more