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IVR Stands for Interactive Voice Response. An IVR calling system is what you've experienced if you've ever dialed a phone number and received an automatic response.Interactive voice response (IVR) systems are designed to direct your call to the appropriate department without requiring participation from a live operator. This implies that your caller should be able to quickly and simply choose the desired choice and be connected to the correct team member.The IVR calling systemis what you encounter when you hear instructions like "to ... more