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Why Cox Email Not Working? There are several reasons that lead to the issue related to Cox email not working. If you are the one facing same issue, then you need to start by checking whether internet connection is slow or not. If your internet connection is fine then set up mail client with valid SMTP parameters. Ensure to give proper provider, SMTP, and URL settings. If users encounter issues during sending and receiving web mail then the issue is with the SMTP settings. Another common reason might be antivirus or firewall settings... more