Do You Need IT Hardware Maintenance Services? from BROCENT ASIA's blog

You remove the headache of managing various third-party maintenance providers by committing your clients' business continuity to Brocents IT hardware maintenance services support and a wide network of highly skilled professionals. Our professionals will keep your clients' electronics up to date and manage extended warranties to keep them running smoothly. Using a single provider for in-warranty and out-of-warranty products reduces downtime and keeps your clients up and running during and after the support contract.

Strategy for IT maintenance services:

Maintain total control over the lifecycle of IT assets, from design through disposal and all in between. Brocent provides unrivaled expertise supplied by highly qualified engineers to your customers. This relieves you of the burden of maintaining several third-party maintenance providers and reduces the possibility of unwanted activities, such as the installation of third-party parts, that could endanger your end users' safety, security, and finances.

Maintenance:

Unauthorized third-party maintenance providers can compromise the integrity of your  putting you and your end-users in needed danger. Our skilled technicians and engineers are equipped to maintain the most complex IT Network Support and Maintenance systems and bridge the gap for your clients across numerous platforms. We'll bring them back to you when they're ready to upgrade.

Expertise in a Multi-Vendor Environment:

Brocent supports the maintenance and support of multiple technologies by delivering a global multi-vendor solution on your behalf, reducing complexity — even in a variety of infrastructures — with highly educated engineers. We defend your brand and technology against counterfeits as an approved maintenance provider with extensive supplier contacts, and we help you retain consumers by providing the best possible service experience.

Engineering Training:

Our engineers are well-versed in your technology as well as all elements of hardware maintenance. Each member of our staff goes through rigorous training and workshops to ensure that they are ready to handle your service needs for onsite or remote installation, troubleshooting, and repairs, among other things. We teach our employees not only how to comprehend your products from top to bottom, but also how and why everything works together.