At this stage, the customer and the outsourcing team determine the goals to be achieved during development, fix business tasks, user requirements, etc. This process takes place in a dialogue format, the participation of both parties is important here. Sometimes the customer may not be aware of some of the nuances of product development and it turns out in the process of collecting information. More information you can get at the
BizUPLab in Hungary. The task of the analyst is to foresee all possible risks and offer options for optimizing the development process. The more details the customer announces, the more accurate the terms of reference will be drawn up and, accordingly, the better the final result will be.